Consistent Across Lobby
Whether you're in our live casino, slot rooms or sportsbook section, the same privacy protections and data handling rules apply.
LEGAL REFERENCE
Your Privacy at telastoto
We've built telastoto around Indonesia's account flow and payment rails—DANA, OVO, GoPay and QRIS. That means your personal data, payment details and gaming history are protected at every...
Data ProtectionSecure PaymentsPrivacy FirstAccount ControlTransparent Policy
What We Collect and Why
When you open an account at telastoto, we collect your name, contact details, payment information and gaming activity to verify your identity, process deposits through DANA, OVO, GoPay and QRIS, and deliver the platform experience. We use encrypted storage and comply with Indonesian data protection standards where local law permits. Your data is never sold to third parties. We retain your account
information for as long as your account remains active, and we retain transaction records for regulatory compliance in supported regions.
Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.
PLATFORM TRUST SIGNALS
Why This Privacy Policy Matters
Encryption Standard
All personal and payment data moves over SSL encryption. Your DANA, OVO, GoPay and QRIS transactions are shielded from interception.
No Third-Party Sales
We never sell or rent your gaming history, payment methods or contact details to marketers, advertisers or data brokers.
Audit Ready
Our privacy infrastructure is regularly tested and logged to ensure compliance with Indonesia's data protection framework for supported regions.
Clear Cookie Policy
Tracking cookies are used only to recognise your account and improve page load speed—not to build shadow profiles across the web.
Account Deletion
You can request permanent account closure at any time. We'll delete your personal data within 30 days, subject to regulatory retention rules.
Policy Updates
Any material change to this policy will be notified in your account inbox. We'll give you 14 days to review before changes take effect.
PLATFORM COMPARISON
How Our Privacy Stance Aligns
Payment Method Parity
DANA, OVO, GoPay and QRIS users receive identical data security and transaction logging—no tier favouritism.
Mobile & Desktop Unified
Your privacy settings sync between phone and desktop. Data collection and protection are the same on every device.
Account Transfer Safe
If you migrate accounts or request data exports, all personal records transfer with full encryption intact.
Sportsbook & Casino Linked
Your account data across sportsbook markets and casino tables is stored in one secure system, never fragmented.
Indonesia-Region Compliant
We follow data residency norms and privacy frameworks relevant to Indonesia and supported regions.
Dispute & Appeal Path
If you believe your privacy rights have been breached, we offer a formal escalation and investigation process.
Key Privacy Foundations
Verified Identity
We collect your name and ID details to prevent fraud and meet Indonesian regulatory standards in supported regions.
Session Logs
Your login times, IP addresses and device details are logged for security audits and account recovery if needed.
Payment Records
DANA, OVO, GoPay and QRIS transactions are recorded for your receipt and our audit compliance, never shared.
Behaviour Analytics
We track which games you open and how long you browse to personalise your lobby, not to profile you externally.
Cookie Transparency
Functional cookies keep you logged in. Analytics cookies measure page speed. Marketing cookies are off by default.
Data Subject Rights
You have the right to access, correct, export or delete your data—file a request via email or account settings anytime.
Privacy Questions Answered
We delete personal data within 30 days of account closure, except transaction records retained for regulatory compliance in supported regions and payment audit trails required by DANA, OVO, GoPay and QRIS partners.
Yes. Submit a data export request via email to [email protected] or through your account settings. We'll provide a full digital copy of your account, transaction and activity records within 7 business days.
We store only encrypted payment references and transaction IDs. Your actual card or e-wallet credentials are handled by QRIS, DANA, OVO and GoPay directly and never stored in full on our platform.
No. Your game selections, betting patterns and account behaviour are never sold, rented or shared with third-party marketers, data brokers or advertising networks.
We log IP addresses and device details for account security, fraud prevention and login recovery. These are encrypted and accessible only to our security team under strict protocols.
Any change of ownership requires buyer agreement to this privacy policy. You'll be notified in your account inbox. You have 30 days to close your account if you disagree with new terms.
Marketing and analytics cookies are optional—turn them off in your browser settings. Functional cookies (login, security) are required for telastoto to work. Adjust your preferences in your account privacy dashboard.